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Email: info@cobraanchors.com
Toll Free (CDN & USA): 1-800-824-7717
Intl: 514-354-2240

Warranty & Policies

WARRANTY AND LIMITATION OF LIABILITY
All warranties of COBRA ANCHORS products and authorized repair thereof, express or implied, including warranties of merchantability and fitness for particular purposes, are specifically excluded except the following:

COBRA ANCHORS will replace any COBRA products which, within six months after sale by COBRA or it's retailer, is found by COBRA ANCHORS to be defective in material or workmanship, normal wear and tear excepted.

This is the sole warranty of COBRA and the only solution available to retailer or buyer. COBRA ANCHORS shall not be liable for any injury, loss or damage, direct, indirect, incidental or consequential, arising out of the use of, or the inability to use, any COBRA product.

Our ''Product Selector Tool'' included in our web site is aimed to be a guide of selection to help you in general, to orientate your choice. Cobra Anchor will never be responsible for any of your selection in this guide.

PRIVACY POLICY
We understand your concerns about privacy. We pledge that we will not sell, rent or share your personal information with unrelated third parties. We want you to understand what types of information we collect and what may happen to that information.

If you have questions or concerns regarding this Privacy Policy, you should contact us at info@cobraanchors.com Alternatively, you may contact us at:

Cobra Anchors Ltd.
8051 Metropolitain blvd. East
Montreal, Quebec, H1J 1J3
Canada
Tel.: 514-354-2240

REGISTRATION AND USE OF INFORMATION
No user is required to provide information in order to visit Cobra Anchors' Web site. In addition, a user must register to enter contests and other promotions. During registration for these types of services, a user may be asked to provide certain categories of information, such as name, address, email address and date of birth.

The information which you supply to Cobra Anchors enables us to customize our Web site to your interests and enhance your overall experience at our Web site. In addition, it helps us communicate with you about Cobra Anchors news, events and promotions.

The Cobra Anchors Web site contains links to sites operated by third parties. These sites may collect personally identifiable information about you. This Privacy Policy does not cover third-party data collection practices and Cobra Anchors does not assume any responsibility for third parties. Please check the privacy policy at each site you visit.

PASSIVE COLLECTION OF INFORMATION
In addition to the information that you actively provide to Cobra Anchors, such as what you provide when you register for the Cobra Anchors services described above, Cobra Anchors collects information about how you interact with our Web site. Cobra Anchors collects passive information for purposes such as testing and improving a user's experience at the Web site and for compiling broad aggregate demographic data and related usage data for Cobra Anchors' internal purposes. The types of passive information include, but are not limited to, your IP address, which type of browser you are using, where you go on our Web site and how long you stay on any part of our Web site. We may also track how you interact with our Web site by assigning a random string of numbers and characters to your session. Passive information does not identify you to Cobra Anchors by name, and Cobra Anchors does not link your IP address to your personally identifiable information.

We use a "cookie" based data collection paradigm in certain areas of our Web site. Cookies are small files placed on your hard drive that assist us in providing customized services; for example, the use of cookies allows us to reduce the frequency with which you will need to enter your password on password-protected areas of our Web site. Additionally, in some cases, certain functionalities are only feasible through the use of a cookie. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Web site and/or you may be required to re-enter your password more frequently during a session.

COLLECTION OF INFORMATION FROM CHILDREN
The Children's Online Privacy Protection Act and other laws have been established to protect the privacy of minors. Cobra Anchors abides by all federal and state laws and guidelines regarding youth privacy. As such, Cobra Anchors will not knowingly collect any personal information from young people under the age of 18, unless Cobra Anchors provides notice that such information is being collected and obtains verifiable parental consent.

SHARING OF INFORMATION
Cobra Anchors pledges that it will not sell or rent your information. Cobra Anchors may, however, share broad aggregate demographic data and related usage information with our business partners. This aggregate information does not contain any personal information which can identify any individual user.

While Cobra Anchors strives to protect the personal information of our users, Cobra Anchors will release personal information if required by law or in the good-faith belief that such action is necessary.

We may also use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you, and we may provide some of your personal information directly to these internal service providers. The internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you. In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

In the event that we, our parent company or certain of our assets or our parent's assets are acquired, user information may be included among the transferred assets.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Web site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

SECURITY
Cobra Anchors has security measures in place to protect against the loss, misuse and/or unauthorized alteration of the information under our control. Cobra Anchors protects personally identifiable information by utilizing both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored. Our staff is trained to comply with our security procedures, and our security procedures are regularly reviewed and revised, if necessary.

OTHER INFORMATION COLLECTORS
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are users on our Web site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage, and users of this Web site are encouraged to review the privacy policies of other companies that may be accessed through this Web site. We encourage you to ask questions before you disclose your personal information to others.

EMAIL OPT-OUT
If you have signed up to receive Cobra Anchors' commercial e-mail and would like to avoid receiving such e-mail in the future, you may opt-out of receiving it by sending an email to web@cobraanchors.com. Cobra Anchors will try to communicate with you only according to your instructions.

ACCEPTANCE OF TERMS
YOUR USE OF THIS WEB SITE INDICATES AN ACCEPTANCE OF THE TERMS OF THE PRIVACY POLICY IN EFFECT AT THE TIME OF SUCH USAGE. IF YOU DO NOT AGREE, PLEASE DO NOT USE OR ACCESS OUR WEB SITE.

By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with our Privacy Policy. This Privacy Policy is incorporated into and subject to the Cobra Anchors User Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on the date first set forth above for all users.

Please note this Privacy Policy will change from time to time. We may amend this Privacy Policy at any time by posting the amended terms on the Web site. All amended terms shall automatically be effective 30 days after they are initially posted on the Web site. If we make any material changes to our Privacy Policy that affect user information already stored in our database, we will post a prominent notice on our Web site notifying users that our Privacy Policy has changed. Our use of your personally identifiable information shall be governed by the terms and conditions of our Privacy Policy in effect at the time of such use.

Your privacy is important to Cobra Anchors. If you have questions about any of the provisions described above, please contact us or via the other contact information listed above.

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