FAQs
Can your anchors be used outdoors or in humid environments?
Yes. Several of our anchors are specifically designed for outdoor or humid environments. We offer models made of stainless steel or with anti-corrosion coatings to ensure optimal durability in demanding conditions. We always recommend consulting our technical data sheet for proper product selection.
Are Cobra anchors reusable after removal?
Some of our anchors can be reused; however, this depends on the model and the application. We always recommend consulting our technical data sheet for proper product selection.
Are your products available for professional contractors and DIY users alike?
Absolutely. Our anchors meet the requirements of construction professionals while remaining easy to use for DIYers. Each product comes with clear instructions and visual guides, and animated installation tutorials are also available. Whether it’s for a commercial job site or mounting a shelf at home, we have the right solution.
Are there installation videos or guides available for your products?
Yes! We offer detailed installation guides and videos to help you use our products with confidence. You can find them on our YouTube channel and on the product pages of our website. Each video is short, easy to follow, and shows step-by-step instructions for proper installation. Whether you're a DIYer or a professional, we've got you covered.
Where can I find technical support or contact your customer service?
You can reach our customer service team by phone at 1-800-824-7717 or by email at info@cobraanchors.com. Our office hours are Monday to Thursday from 8 AM to 5 PM (ET), and Friday from 8 AM to 4:30 PM. You can also visit the Contact section on our website for more support options.
Where can I find technical datasheets or test reports?
All our technical data sheets are available on our website. You can also scan the QR code on the packaging to access the specific product information directly.
What safety standards do Cobra Anchors comply with?
Our anchors are designed and tested according to the strictest North American standards. Many of our products are FM and UL certified, which are symbols of trust and excellence in safety.
Is there any ICC-ES approval for Cobra Anchors products?
Yes, several of our products are ICC-ES (International Code Council Evaluation Service) certified, ensuring rigorous technical evaluation and compliance with the latest codes and standards for various residential and building structural applications.
How often are your products tested for quality and performance?
We regularly test our products following a rigorous quality control protocol. In addition to in-house laboratory testing, we collaborate with certified external labs to validate compliance with standards.
Do you follow any environmental or sustainability standards in manufacturing?
Yes. At Cobra, we operate in compliance with laws and regulations and uphold the highest ethical standards. Our manufacturing processes promote the recovery and recycling of raw material residues such as zinc and nylon. Applying these recovery and recycling principles results in a significant reduction of our environmental footprint.
Where can I buy Cobra Anchors products in-store or online?
You can find Cobra Anchors products at major retailers across North America, both in-store and online. Click here to check our store locator (link).
Do you offer bulk purchasing options or contractor packages?
Yes, we do! Cobra Anchors offers several bulk, contractor pack and pro-pack options designed for professionals and large projects.
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